Medsea Shipping Agency Ltd is a vessel agency and freight forwarding company.
Medsea Shipping Agency Ltd is committed to provide a first class service at all times equally, both to customers and principals. This means that Medsea Shipping Agency Ltd offers a professional, comprehensive, cost effective and efficient service in the shipping industry.
Medsea Shipping Agency Ltd adopts a Quality Management System based on the requirements of MSA EN ISO 9001:2015
Medsea Shipping Agency Ltd has established the following strategic objectives to be pursued through the Quality Management System:
Long Term Vision
- To establish long-lasting business relationships with clients, foreign principals and international networks of freight agents that have strong potential for development and growth.
- To understand and meet customer requirements in a timely and professional manner without ever comprising the business ethics and principles.
- To act promptly and provide a flexible service that suits the needs of the customers.
- To constantly strive to exceed customer expectations.
- To give the required and deserved respect and attention to all clients.
- To harness and develop the experience and knowledge earned over the years.
- To ensure that all staff is able to adapt to difficult and unforeseen operational circumstances.
- To urge teamwork and cooperation between the employees of Medsea Shipping Agency Ltd and also with customers, other freight agents, foreign principals and regulatory authorities.
- To continuously improve the quality management system and the overall management of Medsea Shipping Agency Ltd.
- To constantly nurture the culture of good quality, efficiency, discipline and continuous improvement across Medsea Shipping Agency Ltd.